Nestory Privacy Policy

Last updated: October 14, 2026

Nestory helps you keep a record of the things in your home: appliances, home systems, warranties, manuals, and maintenance. This policy explains what information Nestory collects, how it's used, who it's shared with, and the choices you have. Nestory is operated by Sebastian Gomez ("we", "us").

The short version: we only collect what the app needs to work, we don't sell your data, we don't show ads, and we don't track you across other apps or websites.

Information you give us

• Account information. Your email address, which we use to sign you in (we email you a one-time 6-digit code; we don't store a password).
• Home information. The names you give your homes. Nestory does not ask for your street address.
• Item information. Details you add about items, such as name, category, brand, model, serial number, purchase date, estimated value, warranty dates, reminders, repair history, and cleaning or maintenance logs.
• Photos and documents. Photos you take or choose from your library, and manuals or other PDFs you scan or save.

Information stored only on your device

• Reminders. Reminder notifications are scheduled locally on your phone. We don't use a push-notification server.
• Unsaved drafts. If you start adding an item before creating an account, that draft is saved on your device so you don't lose it. It's uploaded to your account only if you sign up.
• Sign-in session. The app keeps you signed in using a session token stored on your device.

What we don't collect

• We don't collect your location.
• We don't use analytics, advertising, or tracking tools.
• We don't access your contacts.

Device permissions

• Camera — to photograph items and scan manuals.
• Photo library — to add photos you already have.
• Notifications — to remind you about maintenance and expiring warranties.

You can change these at any time in your phone's settings. The app will still work, with the related features turned off.

How we use your information

• To create and secure your account and sign you in.
• To store and display your homes, items, photos, and documents.
• To identify items from photos and find product manuals (see "AI features" below).
• To calculate your home's health score and remind you about upcoming tasks.
• To create PDF exports of your home records when you ask for them.

AI features

When you photograph an item, the photo is sent to Anthropic, the company that makes the Claude AI model, to suggest the item's type, brand, model, and serial number. When you ask Nestory to find a manual, the item's brand and model are sent to Anthropic, which searches the web for the manufacturer's manual. Anthropic processes this data to provide the result and, under its commercial terms, does not use it to train its models. Nestory asks for your permission before using these AI features. If you say no, you can still add items by hand, and you can turn AI features on or off at any time under Account.

Who we share information with

We don't sell or rent your personal information. We share it only with service providers that help run the app, and only as needed for them to do so:

• Supabase — hosts our database, account sign-in, and file storage, and sends sign-in emails.
• Anthropic — provides the AI item identification and manual search described above.
• Google — when you open a scanned manual in the app, it's displayed using Google's document viewer, which receives a temporary, expiring link to that file.

We may also disclose information if required by law, or to protect the rights and safety of our users or others.

Security

Your data is sent over encrypted connections (HTTPS). Each account can access only its own homes, items, and files, and photos and documents are served through temporary links. No system is perfectly secure, but we take reasonable steps to protect your information.

How long we keep your information

We keep your information for as long as you have an account. When you delete an item, photo, or document, it's removed from our systems. When you delete your account, we delete your account and all associated data, except where we're legally required to keep something.

Your choices and rights

• You can view, edit, and delete your items, photos, and documents in the app at any time.
• You can export your home records as a PDF.
• You can delete your account and all of its data at any time in the app: tap Account, then Delete account. Deletion is immediate and permanent. You can also ask us to delete it by emailing the address below.

Depending on where you live (for example, in the European Union or California), you may have additional rights, such as to access, correct, delete, or receive a copy of your personal data, or to object to certain processing. To exercise any of these rights, contact us. We'll respond within 30 days.

Children

Nestory isn't directed at children under 13 (or under 16 where local law requires), and we don't knowingly collect their personal information. If you believe a child has given us information, contact us and we'll delete it.

Changes to this policy

If we make meaningful changes, we'll update the date at the top of this page and, where appropriate, let you know in the app.

Contact

Questions or requests about your privacy: hello.nestory.app@gmail.com